Network failure forces Monadnock Community Hospital to halt elective surgeries

Patients can still communicate with medical providers through the patient portal.

 

Monadnock Community Hospital said Tuesday night that a serious network outage has disrupted operations enough to stop all elective surgeries until further notice. The hospital also said outpatient laboratory and radiology visits have been canceled, and ambulances are being sent to other hospitals while the problem persists.

 

Despite the shutdown in several services, the emergency department is still operating and inpatient care is continuing. The hospital also has an alternate phone line in place, though access to it is limited. Patients can still communicate with medical providers through the patient portal.

 

The outage is affecting more than one facility. A Dartmouth Health spokesperson said Cheshire Medical Center in Keene is handling a higher number of patients because of the diversion. While Cheshire is not diverting patients itself, it has asked area ambulance crews to take patients to hospitals in Manchester or Concord when possible.

Monadnock Community Hospital representatives were not immediately available to comment further on the situation.

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